Let's start this edition of the Friday-4 with the blog I've published on my site this
week: My Friday FOUR:
Four pieces of content I've consumed this past week that will influence my future blog material and challenge me to think differently about how I manage Cressey Sports Performance - as always, I'm looking to bring
you some business-specific information from outside of the world of fitness. Enjoy: - That Time Bill Gates Answered a Tech Support Call...and Crushed It - This story resonated with me because as an owner of CSP, I am expected to slide into the
Office Manager's chair in the event of an unexpected employee sick day or occasional vacation. The lessons I've learned while running our front desk allow me to stay in-tune with current state of my business and the evolving needs of our clients. While I'm no Bill Gates, I pride myself on being able to handle the task of customer support with the same grace he did in this story dating back to 1989.
- Why Employees at Apple and Google are More Productive - According to this article, these
two powerhouse companies have figured out how to be 40% more productive than everyone else, leading to profit margins exceeding industry averages by 30%-50%. Those numbers are enough to warrant a read, right?
- Three Ways Small Businesses Should Take Advantage of the Fed's Rate Hike Announcement - This Forbes piece makes a great argument for borrowing money now if you have plans to take out your first business loan or maybe invest in a gym expansion. It's exciting to hear that the economy is performing well enough for the Fed to justify multiple rate hikes in the coming year, but it also means that the cost of borrowing is clearly on the rise. Time is money,
people.
- Domino's Atoned for it's Crimes Against Pizza and Built a $9M Empire - This is NOT a short read. However, it is worth your time to dive in, as there are plenty of lessons to be learned as you familiarize yourself with exactly how Domino's managed to multiply its share price 60-fold in just under a decade. With the perfect combination of listening to the market, and experimenting with
cutting edge technology, this company has somehow managed to go from the cusp of extinction to being the second largest pizza chain in the United States.
Make sure to let me know if you come across any material that you think I'd enjoy. More importantly, have a great weekend!
- Pete
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