Let's start this week's Friday Four off with a blog I published on my own
site: My Friday FOUR:
Four pieces of content I've consumed this past week that will influence my future blog
material and challenge me to think differently about how I manage Cressey Sports Performance - as always, I'm looking to bring you some business-specific information from outside of the world of fitness. Enjoy: - 3 Steps to Better Retention - I love the mention in this blog that retention is a "lagging indicator." Most of us gym owners address the issue of client retention in a reactive manner, but this can be avoided. Make a
habit of routinely applying these three great recommendations from the Business for Unicorns guys and you'll suddenly find yourself discussing retention problems less and less.
- 10 Phrases You Should Start Saying More Often at Work - It was refreshing to stumble upon an article sharing positive insights for a change. Instead of the usual "things you need to STOP doing," this piece went the optimistic route, and I enjoyed it. There's nothing revolutionary in here, but important reminders nonetheless. The overarching recommendations here would be to take ownership of your mistakes, celebrate employee
achievements, and ask for feedback.
- Why Some Employees Don't Like Having Freedom at Work - This article resonated with me because I learned a similar lesson earlier this summer. I was
doing my best to bring the entire team into the process of making specific decisions relating to our forthcoming CSP website update and an employee caught me off guard when he declared: "I can't speak for everyone, but sometimes I just wish you and Eric would make the tough decision and tell us to deal with it." While I would never advocate a leadership style that embraces this approach in a full-time format, I've come to realize that most of my team craves structure, and offering unlimited
freedom to the team as a whole provides little in the way of structure.
- 8 Tough Questions to Ask About Your Company's Strategy - Here's a quote
none of us business owners can argue with: "We owe our shareholders, customers, and employees clear answers about why we exist and what we do every day to fulfill that purpose." This article will challenge you to address the question of whether or not your company is currently aware of the things that it needs to do definitively better than the competition to ensure that it is delivering on its unique value proposition.
Make sure to let me know if you come across any material that you think I'd enjoy. More importantly, have a great weekend!
- Pete
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